Shipping Policy


SECTION 1.
GENERAL
 
Weret AB ("we" and "us") is the operator of (https://www.weret.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
 
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
 
 
SECTION 2.
SHIPPING COST
 

Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order. Payment for shipping will be collected
with the purchase.
This price will be the final price for shipping cost to the customer.

 

SECTION 3.

RETURNS


Please refer to our refund policy.

 

SECTION 4.

DELIVERY TERMS


4.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days

4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This
varies greatly depending on the courier you have selected. We are able to offer
a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.

4.5 P.O. Box Shipping
Weret AB will ship to P.O. box addresses using postal services only. We are
unable to offer couriers services to these locations.

4.6 Military Address Shipping
We are unable to offer this service using courier services.


4.7 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and
dispatch the rest of the order.

4.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation

 

SECTION 5.

TRACKING NOTIFICATIONS

Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.

 

SECTION 6.

PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps.

 

SECTION 7.

SALES TAX


7.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the
website

7.2 Import Duties & Taxes
Import duties and taxes for international shipments will be pre-paid, without
any additional fees to be paid by customer upon arrival in destination country.
Not valdi for Brazil.

 

SECTION 8.

CANCELLATIONS


If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.

 

SECTION 9.

INSURANCE


Parcels are insured for loss and damage up to the value as stated by the
courier.

 

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed
their investigation into the claim.

9.2 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.

 

SECTION 10.
CHANGES TO THIS SHIPPING POLICY
 
We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 
SECTION 11.
CUSTOMER SERVICE
 
 
For all customer service enquiries, please contact us at support.weret.com, support@weret.com by phone at  +4670-787 41 06
 
Weret AB
Geijersgatan 1B Göteborg SE 41134, Sweden
 
Org.nr. 559148-8886 VAT. No. SE559148888601
 
 
Version. 1.0.2 issued by WERET AB
Org. No. 559148-8886, VAT No. SE559148888601

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